24 - HOUR CANCELLATION POLICY

We request the courtesy of a 24 hour cancellation notice for all spa and beauty services. Cancellations less than 24 hours will be charged a 100% service fee for missed scheduled services. No-shows will also be charged a 100% service fee. Appointments booked for the same time is considered confirmed and cannot be cancelled in order to adhere to our strict 24 hour cancellation policy. GUEST POLICIES Our spa guests must be 14 years of age or older. Guest under 18 years of age must be accompanied by a parent or guardian. Please advise us upon booking of any allergies, ailments, disabilities, high blood pressure, pregnancy or if wheelchair access is required. Consumption of alcohol before during or directly after particular spa treatments such as massage body treatments and facials is not recommended.